The above video clip is of Ty Howard, Dynamic Motivational Speaker for Teens, Students and Youth speaking to 450 students of Earle B Wood Middle School in Rockville, Maryland.
Ty’s presentation title is “Prepare for the Job You Want Tomorrow, Today.” Watch and enjoy as he connects, inspires, entertains, motivates and empowers the hearts and minds of some of America’s most amazing and wonderful middle school students.
Ty Howard is an internationally recognized authority on student, teacher, school counselor, administrator and staff development. He is Editor-in-Chief of the online magazine MOTIVATION, the creator and lead facilitator of the trademarked “Untie the Knots® Optimal Performance Process,” and the author of the best-selling book Untie the Knots® That Tie Up Your Life: A Practical Guide to Freeing Yourself from Toxic Habits, Choices, People, and Relationships, as well as dozens of published articles on teacher and student development, and employee and organizational development worldwide. For information on his programs and services, visit: http://www.dynamicyouthspeaker.com.
“There should not be any traffic jams while going the extra mile.” ~ Ty Howard
I am a person who lives by the philosophy and understanding, if it looks, feels and smells like a skunk—it at one point, will definitely reach a level where it repulsively stinks, and you will no longer be able to ignore it.
When we speak of customer service, an overwhelming majority of companies today relate it to the final consumers, external customers who actually consume or buy a company’s products or services. Yet, the term customer service has two sides to it; the other side being internal customer service. Internal customer service is one of the most important, but often overlooked and neglected aspects of business. It is imperative for any business today to develop and sustain what I call “Green & Growing” (healthy and positively thriving) internal customer service habits and practices, especially if the company expects to have employee teams and departments eager and happy to satisfy all customers 100 percent of the time.
As soon as a company loses its focus and commitment in sustaining “Green and Growing” internal customer service habits and practices with all of its employee teams and departments—you can rest assured that the repulsive stench of a skunk will soon run rampant throughout the company. You will soon find “silos,” “us-against-them conflicts,” “negative attitudes,” “low morale,” “policy battles,” “unfulfilled internal requests,” “management conflicts,” “toxic employee cliques,” and “endless low-productivity issues.” The company is stinking and dying slowly from the inside out with its employees either screaming aloud for relief (immediate improvements) or leaving the company for a healthier work environment.
Don’t fret. If you are a manager and find the current state of your organization’s internal customer service to be repulsively stinking, then you need to act fast. You can create and put in place a sustainable action plan that can bring an end to the silos, conflict battles and low-productivity issues—and rid your company of its internal customer service “Stink.” Here are five strongly recommended things for you to do – starting today – to improve your company’s internal customer service issues:
The first thing you need to do as a manager is to turn to your employees to take a note of their grievances as it pertains to internal customer service. Talk to them about their problems in their respective work environments and get honest feedback. Conducting regular surveys is also a useful approach in this regard. Then try to eliminate these impediments for your employees. This will increase their morale, team harmony, trust with management, and workload productivity.
Secondly, as a manager, you must strive to create a collaborative environment rather than an individualistic environment inside the workplace. This will reduce silos and the mean spiritedness amongst employees or departments which often results in productivity sabotage and hampers the organization’s progress towards achieving its goals. This will also further create togetherness and a sense of harmony amongst employee teams and departments. The key here is to create a “Green & Growing” supportive environment.
Another important thing to do as a manager, is to encourage all employees to treat one another with courtesy and professionalism at all times. Employees should be recognized and rewarded for their exceptional work performance, and any instance of underperformance or discourteous behavior on an employee’s part should be immediately addressed and dealt with professionally. This will boost the workforce’s confidence, morale, trust and accountability which will eventually result in overall improved organizational performance.
To further improve internal customer service, it is of paramount importance that whenever managers need to make big organizational changes, they keep internal customers informed and at the heart of the decision making process. Any decision which is taken without getting the internal customers onboard has the potential to backfire, and bring back your internal customer service repulsive “Stink” again.
Lastly, as a manager, you must display positive leadership skills and abilities in order to direct employee teams and/or departments towards achieving “Green & Growing” internal customer service and continuous organizational success. Clearly communicate the organizational goals to improving internal customer service and also encourage and empower employees on all levels to consider themselves important in the new, healthier, fun, and harmoniously productive organizational structure. This way, they will take ownership of, and play their part in, building and sustaining “Green & Growing” internal customer service habits and practices with motivation and enthusiasm.
Now it’s time for you to get started on removing the “Stink” from your company’s internal customer service habits and practices. Be responsible and accountable for focusing on how you’re going to create and execute your plan for the improvement of your company’s internal customer service habits and practices. Keep in mind, you already know what “dead and stinking” looks, feels and smells like. By creating, promoting and sustaining your new “Green & Growing” internal customer service way of doing things—you and your company will, over time, continuously improve morale, performance, productivity, and profits inside a company that was once stinking and dying slowly from the inside out. This will be a big accomplishment for your company as a whole, and all internal customers will feel valued as they appreciate and celebrate company leadership and the ongoing accomplishment of company goals.
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To learn more about Ty Howard’s Employee Morale and Staff Development keynote speaking and training programs, visit: http://www.tyhoward.com
About the Author: Ty Howard,
Mr. Untie the Knots®,
Freeing Maximal Business, Performance & Human Potential Daily!
Ty Howard is an internationally recognized authority on organizational and managerial practices that optimize employee performance and success. He is the creator and lead facilitator of the trademarked “Untie the Knots® Optimal Performance Process,” and the author of Untie the Knots®: Improving Habits, Choices, People, Relationships, Performance and Results, as well as dozens of published articles on employee and organizational performance and development worldwide. For information on his programs and services, visit: http://www.tyhoward.com.
Receiving another person’s invitation to take part in drama is like receiving junk mail at home or inside your personal email account; you see it and know it has little to know value to you, so you immediately discard it from your life, and move on. ~ Ty Howard
Ty Howard of http://www.tyhoward.com is Publisher and Editor-in-Chief of the online magazine, MOTIVATION. He is also one of America’s TOP and in-demand business and motivational speakers on the circuit.
Ty Howard, Mr. Untie the Knots(R), is an internationally respected authority on self-development and business-development. He is a habits consultant, relationship expert, teacher, success coach, and professional development consultant who has dedicated his life to teaching knots-free living and relationship-building to organizations, individuals, and families around the world. Ty is the author of the best-selling book Untie the Knots(TM) That Tie Up Your Life: A Practical Guide to Freeing Yourself from Toxic Habits, Choices, People, and Relationships.
When doing a story on any aspect of Achieving Success, Motivation, Overcoming Life’s Challenges, Employee Morale, Balancing Work & Life, Poverty, Relationships, Fatherhood, Habit Development or Breaking within People, or Professional or Personal Development…
Contact Ty’s Business Office: Maryland, nationwide by arrangement and via telephone; available for keynote speaking engagements, and radio / television interviews…(also available for last minute radio / television interviews).
To fall in love and be in love are not one in the same. You can fall in love with a simple shift of the wind, but to be in love means you’re there regardless of the weather: rain, hail, sleet, snow, hurricane, tornado, a change of season, or a string of bright warm sunny days. Happy Valentine’s Day Everyone!! ~ Ty Howard
Ty Howard of http://www.tyhoward.com is Publisher and Editor-in-Chief of the online magazine, MOTIVATION. He is also one of America’s TOP and in-demand business and motivational speakers on the circuit.
Ty Howard, Mr. Untie the Knots(R), is an internationally respected authority on self-development and business-development. He is a habits consultant, relationship expert, teacher, success coach, and professional development consultant who has dedicated his life to teaching knots-free living and relationship-building to organizations, individuals, and families around the world. Ty is the author of the best-selling book Untie the Knots(TM) That Tie Up Your Life: A Practical Guide to Freeing Yourself from Toxic Habits, Choices, People, and Relationships.
When doing a story on any aspect of Achieving Success, Motivation, Overcoming Life’s Challenges, Employee Morale, Balancing Work & Life, Poverty, Relationships, Fatherhood, Habit Development or Breaking within People, or Professional or Personal Development…
Contact Ty’s Business Office: Maryland, nationwide by arrangement and via telephone; available for keynote speaking engagements, and radio / television interviews…(also available for last minute radio / television interviews).
In some way, shape or form we all have it tough. Even the best dressed facade will experience moments of challenge, struggle and pain. For you to persevere through it all while others choose to give in or give up, embrace the notion that if I keep pressing and pushing through good times will be there again to greet me with open arms. Never give in! Never give up! You’re Better Than That!! ~ Ty Howard
Ty Howard of http://www.tyhoward.com is Publisher and Editor-in-Chief of the online magazine, MOTIVATION. He is also one of America’s TOP and in-demand business and motivational speakers on the circuit.
Ty Howard, Mr. Untie the Knots(R), is an internationally respected authority on self-development and business-development. He is a habits consultant, relationship expert, teacher, success coach, and professional development consultant who has dedicated his life to teaching knots-free living and relationship-building to organizations, individuals, and families around the world. Ty is the author of the best-selling book Untie the Knots(TM) That Tie Up Your Life: A Practical Guide to Freeing Yourself from Toxic Habits, Choices, People, and Relationships.
When doing a story on any aspect of Achieving Success, Motivation, Overcoming Life’s Challenges, Employee Morale, Balancing Work & Life, Poverty, Relationships, Fatherhood, Habit Development or Breaking within People, or Professional or Personal Development…
Contact Ty’s Business Office: Maryland, nationwide by arrangement and via telephone; available for keynote speaking engagements, and radio / television interviews…(also available for last minute radio / television interviews).
“The happiest people don’t have the best of everything.
They just make the best of everything.”
~ Author Unknown
In today’s work environment it’s become the norm to come across more and more employees who are very unhappy at work. Many will say, it’s due to recent work related changes, coping with difficult leadership, downsizing, working on conflict plagued teams, the economy, the current national unemployment rate, unfavorable changes at home, health issues, personal toxic habits, or they simply do not like their job. These are definitely factors that can zap and plummet a person’s “Happiness” levels over time.
Even in the midst of uncertain and undesired challenges—you can recapture and reignite “Happiness” at work. It will require your positive mental toughness and inspired change of perspective. From this point forward, I want you to shift your thinking from what your organization and everyone else has to do for you to be happy at work to what you will immediately begin doing so you can recapture and enjoy “Happiness” at work.
Now that you’ve shifted your thinking, I find it timely to provide you with my “15 Quick Tips to Recapturing and Reigniting Your Happiness at Work.” Keep in mind that we cannot control one hundred percent of the external factors that can impact our “Happiness” but we do have full control over how we manage ourselves and our internal feelings each day. In turn, giving us the internal power to identify, control and untie the knots® delaying or blocking our “Happiness” at work.
I challenge you to read, consider, and post the complete list of 15 quick tips in your work area for daily recall and guidance. Also practice at least seven to ten of them daily to begin promptly improving your level of “Happiness” at work.
15 Quick Tips to Recapturing and Reigniting Your Happiness at Work
( What not to do so your “Happiness” can shine through at Work! )
1. Do not listen to or side with other unhappy employees.
2. Do not contribute to gossip or participate in the workplace rumor mill.
3. Do not waste time pointing fingers and blaming others.
4. Do not disrespect, bully, belittle or sabotage co-workers.
5. Do not frown or display negative emotions, even in moments of adversity.
6. Do not pass-off or turn-in poorly done work.
7. Do not waste productive work hours doing non-work related tasks.
8. Do not fail to consistently get your work done in a timely fashion.
9. Do not be the team player who is confrontational and difficult to work with.
10. Do not say and do any inappropriate things that will offend other co-workers or land you in trouble.
11. Do not be the employee who chronically comes in late, calls out, and makes excuses to leave early.
12. Do not make it your mission to get other happy co-workers to think and perform negatively.
13. Do not bring your home or outside of work drama into the workplace.
14. Do not be the employee other employees cannot trust or count on.
15. Do not voice a complaint without ‘professionally’ suggesting with it at least one researched solution to possibly fix the problem or challenge.
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To learn more about Ty Howard’s Employee Morale and Staff Development keynote speaking and training programs, visit: http://www.tyhoward.com!
About the Author: Ty Howard,
Mr. Untie the Knots®,
Freeing Maximal Business, Performance & Human Potential Daily!
Ty Howard is an internationally recognized authority on organizational and managerial practices that optimize employee performance and success. He is the creator and lead facilitator of the trademarked “Untie the Knots® Optimal Performance Process,” and the author of Untie the Knots®: Improving Habits, Choices, People, Relationships, Performance and Results, as well as dozens of published articles on employee and organizational performance and development worldwide. For information on his programs and services, visit: http://www.tyhoward.com.
Poverty may be what you were born into or are currently living in – that being the case – Education will always be the best option and key to your way out. ~ Ty Howard
Ty Howard of http://www.tyhoward.com is Publisher and Editor-in-Chief of the online magazine, MOTIVATION. He is also one of America’s TOP and in-demand business and motivational speakers on the circuit.
Ty Howard, Mr. Untie the Knots(R), is an internationally respected authority on self-development and business-development. He is a habits consultant, relationship expert, teacher, success coach, and professional development consultant who has dedicated his life to teaching knots-free living and relationship-building to organizations, individuals, and families around the world. Ty is the author of the best-selling book Untie the Knots(TM) That Tie Up Your Life: A Practical Guide to Freeing Yourself from Toxic Habits, Choices, People, and Relationships.
When doing a story on any aspect of Achieving Success, Motivation, Overcoming Life’s Challenges, Employee Morale, Balancing Work & Life, Poverty, Relationships, Fatherhood, Habit Development or Breaking within People, or Professional or Personal Development…
Contact Ty’s Business Office: Maryland, nationwide by arrangement and via telephone; available for keynote speaking engagements, and radio / television interviews…(also available for last minute radio / television interviews).
The above video clip is of Ty Howard, Dynamic College Speaker, speaking to 600 incoming new students of Prince George’s Community College in Largo, Maryland.
Ty’s presentation title is “Civility: The Key to Success in College.” Watch and enjoy as he connects, inspires, entertains, motivates and empowers the hearts and minds of the new students at their New Student Orientation.
Ty Howard is an internationally recognized authority on college student and staff and faculty development for peak performance and optimal success. He is the creator and lead facilitator of the trademarked “Untie the Knots® Optimal Performance Process,” and the author of the best-selling book Untie the Knots® That Tie Up Your Life: A Practical Guide to Freeing Yourself from Toxic Habits, Choices, People, and Relationships, as well as dozens of published articles on college student development and employee and organizational development worldwide. For information on his programs and services, visit: http://www.dynamiccollegespeaker.com.
1. You have every right to be Different, Unique, YOU! ~ Ty Howard
2. A BULLY is someone who believes in Behaving Ugly, Looking Lame, Yelling Ignorance, and Needing Game. ~ Ty Howard
3. The gift in you will continuously shine through when you fully believe with unrelenting determination, “I Am Beautiful! I Am Loved! I Have The Ability to Smile, Laugh, and Do Great Things with My Life!” ~ Ty Howard
4. Faith and determination spares us from five evils: bullies, teasers, haters, mean-spirited people, and false friends. ~ Ty Howard
5. When you intentionally bully and hurt other people, you hurt yourself. You reveal to the world you have low self-esteem and little love for yourself. ~ Ty Howard
6. STOP Bullying NOW! Save a Dream! Save a Friend! Save a Life! Save a Human Being! ~ Ty Howard
7. Bullying does much more damage than you’ll ever know. When you have thoughts of bullying or doing or saying anything mean to anyone—don’t do it, just let it go. ~ Ty Howard
8. Do not lose faith and trust in the fact that there are a lot more good people in the world than the current bully / bullies that are making your life feel worthless and like you’re living in a never-ending hell.
~ Ty Howard
9. A true friend is someone who there for you always, even if it means going against your pleas to not tell (or snitch) and finding a reliable and caring adult to help and protect you from the bully everyone else is terrified of. ~ Ty Howard
10. Self-Love for ourselves guides our morals; Our Love for others guides our manners. ~ Ty Howard
11. Never take a person’s dignity by bullying, belittling or hurting them—it’s worth more to them than it ever will to you. ~ Ty Howard
12. You’ll miss the best things in life if you allow a bully to scare and force you to hide and live inside yourself. ~ Ty Howard
13. If you want to standout… don’t be reckless or mean—Be OUTSTANDING! ~ Ty Howard
14. To be a bully is very lonely. You live with false hopes, beliefs, and often false friends. ~ Ty Howard
15. Everyone – Everywhere – Should Stand Up Against Bullying without hesitation or the feeling of pity for bullied victims. You’re Standing Up because it’s the right thing to do, it can save a dream and a life, and to one day bring an end to such a vicious toxic behavior. ~ Ty Howard
16. If you are friends with a known bully and you do nothing to get your friend to STOP his/her toxic behavior—you’re suffering from the same fears, low-self esteem and intimidation as the victims your friend “The Bully” is bullying. ~ Ty Howard
17. Unless someone like you cares a whole lot, bullying and hate crimes will never end. It’s not. ~ Ty Howard
18. Think left and think right, and think up and think down. Oh, the things we can begin to do to STOP and Stand Up Against Bullying NOW! ~ Ty Howard
19. Today, look at the person who is sitting in front, behind, to the left and to the right of you in each of your scheduled school classes. Then think for a moment… How would you like to remember each one of them right before you go to be this evening: “One of them crying and choosing to hurt themselves because they were bullied today?” or “All of them smiling and celebrating with you after you all have walked across the stage and received your diploma on graduation day?” Choose, take a firm and bold stance for the latter—and you’ll wake up the next morning smiling and eager to go to school that day. ~ Ty Howard
20. Make today the day you forgive someone who wronged you, hurt you or disappointed you in any way—and you will soon free yourself from a self-imposed mental and stress filled prison. ~ Ty Howard
Ty Howard of http://dynamicyouthspeaker.com, is the author of the best-selling book Untie the Knots™ That Tie Up Your Life: Freeing Yourself from Toxic Habits, Choices, People, and Relationships, and the forthcoming teen character enrichment and empowerment book You Were Born to Be G.R.R.R.R.E.A.T.!!!!™. He is recognized around the world as a highly sought after consultant and expert on youth enrichment and teen empowerment. Ty teaches young people and the professionals who work with and develop them, how to defeat toxic habits, maintain a positive attitude, and achieve true greatness. With over 16 dedicated years as a Dynamic Professional Speaker for Youth & Teens, Ty has a proven track record for delivering inspiring and engaging programs that bring forth immediate positive change, desired outcomes, and real-life results.
Contact Ty’s Business Office: Maryland, nationwide by arrangement and via telephone; available for keynote speaking engagements, school assemblies, educational sessions, workshops, leadership conferences, diversity conferences, youth – teen conferences, bullying awareness and prevention programs, professional development programs for educators (administrators, guidance counselors, teachers, etc.), teen camps, teen retreats, and radio / television interviews…(also available for last minute radio / television interviews).
Toll Free Phone: 1 (800) 385-3177 (Maryland / USA)
Never allow a person’s blatant dishonesty or ego to pull a fast one by you, because in the end – no matter what the situation – it’s worth everything to them, and nothing to you. ~ Ty Howard
Ty Howard of http://www.tyhoward.com is one of America’s TOP and in-demand business and motivational speakers on the circuit.
Ty Howard, Mr. Untie the Knots(R), is an internationally respected authority on self-development and business-development. He is a habits consultant, relationship expert, teacher, success coach, and professional development consultant who has dedicated his life to teaching knots-free living and relationship-building to organizations, individuals, and families around the world. Ty is the author of the best-selling book Untie the Knots(TM) That Tie Up Your Life: A Practical Guide to Freeing Yourself from Toxic Habits, Choices, People, and Relationships.
When doing a story on any aspect of Achieving Success, Motivation, Overcoming Life’s Challenges, Employee Morale, Balancing Work & Life, Relationships, Fatherhood, Habit Development or Breaking within People, or Professional or Personal Development…
Contact Ty’s Business Office: Maryland, nationwide by arrangement and via telephone; available for keynote speaking engagements, and radio / television interviews…(also available for last minute radio / television interviews).
